Choose your delivery option in the shopping basket before checking out.
We'll make sure your orders are packed and shipped properly so that they arrive with you in perfect condition.
If you have any questions, please call us on 01208 269885 or use our Online Chat service.
We use Royal Mail for your orders, using their Standard 1st class/2nd class, Tracked, Tracked & Signed and Special Delivery services. On some orders we may opt to use DPD for delivery depending on the size, shape, cost, value, destination, etc. Please specify in the comments section of your order if you would prefer not to receive your order by courier service. Please note, LiPo batteries can not be shipped by Royal Mail, so DPD will be used if your order contains LiPo batteries.
All orders received before 2pm are shipped the same day. We ship orders Monday to Friday (excluding Bank Holidays). Orders placed on a Friday before 2pm with a Next Day Delivery option will be delivered the following Monday unless previously arranged for Saturday delivery. Please contact us if you need to us to arrange a Saturday delivery. Orders placed after 2pm on a Friday will be shipped Monday (unless a Bank Holiday) for delivery on Tuesday.
We will not ship high value orders to unconfirmed PayPal delivery addresses. If your PayPal delivery address is not confirmed, please contact us prior to ordering for other payment methods and/or advice for confirming your PayPal address. We reserve the right to cancel and refund any order placed if delivery is requested to an unconfirmed PayPal address.
Orders returned by the Royal Mail as undelivered due to incomplete or incorrect addresses or non-collection of your order from your Post Office are liable to a re-delivery charge at our discretion.
Delivery to Orkney Islands and Shetland Islands may take longer than stated, please be aware of this when choosing your delivery method.
All Europe & Worldwide deliveries are made via Royal Mail "Airmail" International Signed For or Tracked and Signed For service.
Orders returned by the Royal Mail as undelivered due to incomplete or incorrect addreses or non-collection of your order from your Post Office are liable for a re-delivery charge at our discretion.
We are not able to ship lithium-ion batteries or anything that contains a lithium-ion battery. If in doubt, please double check before ordering.
You can track your orders by using the supplied tracking number here >>> https://www.royalmail.com/track-your-item
International orders can only be paid via PayPal.
If you experience any problems ordering or making payment via the website, please Contact Us.